Prices, Payment & Shipping Expenses:
Europe & World:
Insured shipping by registered priority (air-) mail only
Orders of 100.00 Euro and up:
postage-free delivery parcels - up to 500 gram
6.00 Euro up to 1000 gram
12.00 Euro up to 2000 gram
less than 100.00 Euro: 7.50 Euro up to 500 gram
10.00 Euro up to 1000 gram
20.00 Euro up to 2000 gram
We accept PayPal
but we do not charge paypal fees
for orders over 50 Euros, orders less than 50 Euros + 4%
Payment by bank transfer preferring for collectors in EU:
We send you the invoice with the international bank acount (IBAN and BIC)
via e-mail as PDF file.
Payment via registered mail:
But at the risk of the sender.
The banks apparently don't consider themselves to be a part of the EU.
In spite of a standardized currency, the bank deducts enormous fees not only from you,
but also from us as the recipient: Check up to about 50.00 Euro: approx. 11.50 Euro,
More than 100.00 Euro approx. 25.00 Euro
We ask for your understanding when we
must add these amounts to the
invoices, as our price calculation does not allow for these fees.
You can send all shells after 14 days back.
Please pack conches, which are to be returned, in a manner that prevents breakage and send them to us with postage paid. As soon as we receive the return shipment, we will cancel the appropriate items from the invoice. We usually then send a brief confirmation via email. This is all simple and unbureaucratic.
We didn't really want to publish this, but it has to be. It is too bad, but we have experienced all of the following:
The specimens must be returned in exactly the same conditions in which they were received. If they are damaged during the selection period, there can be no return. If a shipment is received that has been damaged by the postal service, a complaint must be immediately filed with the postal service. Changes to the shells are also not acceptable. For example, grinding of the lips or even varnishing of the shell. And we are also not a "good for bad" trading place: precisely the same specimen must be returned that we delivered. An exchange for other specimens is not possible in the return. As we do not deal in mass goods, we know the conches that we shipped very well. Enough of this, we hope that we don't have to supplement this list...